Terms of service

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TERMS OF SERVICE Pet Haven Last updated: June 30, 2026

1. Overview By visiting and shopping at Pet Haven (penhaven.myshopify.com), you agree to be bound by these Terms of Service. These terms apply to all users of the site.

2. Products We reserve the right to limit the sale of products to any person or region. Product descriptions and pricing are subject to change without notice. We reserve the right to discontinue any product at any time.

3. Pricing & Payment All prices are listed in the applicable currency for your region. We accept payment via the methods displayed at checkout. We reserve the right to refuse any order.

4. Shipping & Delivery Orders are shipped to Trinidad & Tobago and internationally. Delivery times are estimates and not guaranteed. Pet Haven is not responsible for delays caused by customs or third-party carriers.

5. Returns & Refunds If you are unsatisfied with your purchase, please contact us within 14 days of delivery. Items must be unused and in original packaging. Refunds are issued to the original payment method.

6. Accuracy of Information We are not responsible for inaccuracies in product descriptions or images. If a product you receive differs significantly from its description, please contact us immediately.

7. Limitation of Liability Pet Haven shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

8. Changes to Terms We reserve the right to update these Terms of Service at any time. Continued use of the site constitutes acceptance of the updated terms.

9. Contact Us For questions about these Terms, contact us at: Petthaven22@gmail.com 

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